2024-03-09 UTC
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[manton] One of the reasons I shut down the Slack was that it was becoming a support channel and there’s an expectation with chat that you will get an answer pretty quickly. I felt like I was obligated to always be online in a different way than checking support email. The forums allowed us to consolidate chat, help site, and community discussions to one place.
![](https://chat.indieweb.org/img.php?url=https%3A%2F%2Fmicro.blog%2Fmanton%2Favatar.jpg&sig=d39e8e3900b95f9105536f1e8d974b4807e897a7e501c898940cb412fd04edfb)